This Policy applies to the applications listed below (collectively, the “Apps”) and to any related websites or online services we operate (collectively, the “Services”).

Covered Apps: CleanTwin

1. Information We Collect

• Crash diagnostics – anonymised crash reports and feature-usage counters. Never file names or content.
• Purchase data – transaction ID, product ID, subscription status (from Apple).
• Website logs – IP address, browser type, referrer, minimal cookies.
• Support – e-mail address and logs you voluntarily send.

We do not collect your documents, precise location, contacts, calendars, or advertising identifiers.

2. How We Use Data

• Operate, secure, and improve the Apps and Services.
• Verify licences and process payments through Apple.
• Diagnose issues and enhance stability.
• Respond to support requests.

We never sell or rent your data.

3. Sharing

• Apple – distribution and in-app purchases.
• Crash-report provider (e.g. Firebase Crashlytics) – anonymised diagnostics only.
• Legal authorities – only when legally compelled.

4. Retention

• Crash / analytics data: ≤ 24 months.
• Purchase records: as required by tax laws.
• Support e-mails: ≤ 24 months after ticket closure.

5. Your Rights (GDPR, CCPA, etc.)
You may access, correct, delete, or export your personal data; object to processing; or lodge a complaint with a supervisory authority.

6. Security

• All transmissions use TLS.
• Only anonymised diagnostics leave your device; all content analysis happens locally.

7. International Transfers
Servers may reside outside your country; we rely on recognised transfer mechanisms such as EU Standard Contractual Clauses.

8. Changes
We may update this Policy; the new version will be posted here with a revised “Effective Date”.

Contact
Privacy questions? E-mail us at [email protected].